Effective communication
Make communication in agile teams effective and targetedWith our training, you will learn the theoretical basics of communication such as active listening, leading through questions or giving correct feedback. You will apply what you have learned directly in the training and you will receive immediate video feedback.
Click here to register.
Practical exercises make the difference
Following the theoretical basics of communication, this is expanded to suit the target group, for individual conversations and team or group discussions. We will give you a lot of tips and tricks from our many years of moderation experience.
Facts about our communication training
- 2
- Days (full power)
- 100%
- Satisfaction
- 6
- Modules in the training
- 2
- Trainer
Communication modules
You will learn the following modules and apply them directly
Communication cannot only be learned theoretically. It is like driving a car. Only with the concrete application do you become a skilled driver. It is the same with communication. That is why we will carry out many exercises in which you can gain experience in a protected environment and receive direct feedback from experienced communicators.
Communication theory
Common models such as Schulz’s “4-ears model”, the “Hamburg comprehensibility model” and others are explained and practiced as the basis for effective communication. Communication skills
Communication skills
Active listening, effective questioning and giving correct feedback are part of the basic equipment of an agile team coach or Scrum Master.
Target group orientation
Communicating in a way that is appropriate for the recipient is an essential aspect of successful communication. We will show you which points are important here.
Present convincingly
The effect of your appearance during a presentation is crucial for your message to reach the target audience. You will see the building blocks for a confident presentation and can check your effectiveness on the video.
One-on-one conversations
Have personal conversations and address difficult topics confidently and in a focused manner. We will show you how to do it.
Group conversations
Proving yourself as a moderator in groups requires a lot of skill. We will open our moderation treasure chest and you can use it.
The video recordings in particular always cause astonishment. The participants only become aware of the many “uhs” and “emhs” used when they see themselves in the video. Together with our tips, the participants take a big step forward. Trainer and Agile Professional, SPF Consulting AG
Interested in Schulz von Thun’s 4-ears model?
Download for free here.
Our insights on communication
More about communication and related topics
These questions about communication are frequently asked
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Our experienced moderators will give you helpful tips and tricks, because even the more experienced presenters get a little nervous depending on the situation.
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Especially for your role, it is extremely important that the communication is appropriate for the recipient and easy to understand. We therefore recommend this course for leadership roles in agility such as Product Owner, Scrum Master, Product Manager, Epic Owner and similar.
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You can find the description of the model in our Flyer. You can find more detailed information on the Schulz von Thun Institute website.
Do you have a comment or question about communication?
Then contact us. We are happy to help.